Ensuring we remain open the entire year not only during the tax season. Providing high quality tax preparation services. Establishing policies that protect your personal information. Placing our client needs above our own interests. Disclosing our fees in a clear and easy to understand manner. Informing our clients of new tax law or legislation that may impact their tax return. Honoring active military personnel and their families by discounting our services for active duty members. Maintaining a healthy and happy work environment for our employees so they can are prepared to serve YOU in the best possible manner. Incorporating the newest technology available to assist our clients.
Our Dedication to Customer Service
Service to our clients is our top priority. Our unique relationship with you is why we exist. We will do our very best to resolve an issue on the first call. We appreciate your business and we encourage you to let us know how we can better serve you. As part of our dedication to customer service, we feel it is important to:
Email Address: refund@taxnetfinancial.com
Toll Free Fax : 1 (844)-300-1040
Local Number: (312)-698-3651
Local Fax: (217)-354-1040
We take YOUR feedback seriously. If YOU are not satisfied with our services we would like to know immediately as this gives us the opportunity to cure the issue(s) and take immediate steps to improve our service going forward for YOU and other consumers. Our goal is to exceed your expectations.
We are now open Monday - Friday from 10 a.m. to 3 p.m. Central Standard Time excluding federal holidays.
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