Yes, we will file your federal ax return and your state return for no additional charge. State tax return filings are free even if you lived in more than one state and are required to file multiple state returns.
No, the finance fee is fixed which means no matter how long your loan is outstanding you pay only $57. We base the APR on 10 days because it is a state law loan disclosure requirement. Some consumers will have the loan repaid within 10 days while others will repay the loan later than 10 days. We understand you have no control over the days it takes for the IRS to process and deposit your refund thus you pay only $57 a fixed fee.
If you have evidence you think may result in a change to your tax return after your return was filed notify us immediately. We have tax professionals available to help you resolve errors in an already filed tax return in which we filed a tax return on your behalf within the last three years for no additional charge.
You can cancel a RAL without penalty: You may rescind the RAL before the close of business of the 2nd day of business after you receive your RAL funds to avoid finance charges, by either returning the original check to the issuing Bank or providing the amount of the RAL in cash to your tax preparer. Cancelling a RAL doesn't stop the filing of your tax return(s).
We do not file a tax return without authorized consent; however, once the tax return is filed with the IRS we are unable to reverse that process. Tax preparation and administrative fees as described in the Tax Refund Anticipated Loan Disclosure are non-refundable. Once you sign the IRS e-file authorization form 8879 your tax return is automatically filed with the IRS.
We are open year round. Contact us to ensure that your email address on file is valid. We can email you a copy of your tax return, fax your tax return copy for your benefit, or mail to the address on file.
The most common reasons why your refund is less than expected are: 1) There may have been an offset that occurred at the IRS, the Treasury Offset Program (FMS) or both for an outstanding debt that was collected from your refund. 2) The IRS recalculated your tax return and decreased your refund amount. The most common reason why your refund is more than expected is because the IRS recalculated your tax return and increased your refund amount. If you would like an explanation about the amount of your refund, please contact the IRS (800-829-1040).
ACH stands for "Automated Clearing House." It is the system used by banks and government agencies (e.g., IRS) to transmit money by direct deposits. This process is different than a wire transfer (a faster, usually same-day transaction), and may take 1-2 business days to complete the transfer of funds from one bank to another depending on your financial institution. Saturdays, Sundays and Holidays are not considered business days.